Attendance Requirements
Suitability Assessments
Suitability Assessments Are Essential
In preparation for your dog to attend DogClub play sessions. they must have their suitability assessed. This is to ensure we are in a position to provide the best day out for your pooch and to ensure the safety all dogs in care.
This is particularly useful when you are a little unsure and wonder if your dog would enjoy the experience. You must complete the registration form prior to attending. The information on the form is critical in assisting us manage your dog’s time at the Centre and helps to ensure every dog at play has a safe enjoyable time.
For everyone’s safety, dogs need to be friendly. If they are territorial or reactive in anyway, for example – over food, toys, humans or space you must declare this on the registration from.
Please note – A fee of $30 is charged for this 30/40 minute service. It must be paid before attendance, but it is credited to your dog’s first day of care if you book and pay the balance before you leave.
You can complete the online registration form by clicking on the link below. Once we recieve this form we will contact you to make a time to complete the suitability assessment which includes offering you a behind the scenes tour of our facility. These are only conducted by appointment on Monday’s or Fridays between 9am – 6pm. Weekend appointments may be negotiated but wait lists may apply.
In the event that we consider that your pooch is not ready for our daycare service, we may suggest alternative preparation options. Please understand this is done to provide the safest and best experience possible for your dog while keep our staff as safe as possible.
Terms & Conditions
Bookings are essential
A late cancellation fee of $25.00 will be applied if Diamond Paws DogClub is not advised by 8:00am on the day of the scheduled booking of your inability to attend.
Late collection – you will be charged $10 per each 15 minute increments and if you are over 1 hour, overnight boarding will be arranged for your dog at your cost.
All dogs must have up to date C5 vaccinations, Puppies are welcome 2 weeks after having had their 3rd vaccination. Proof of vaccination on registration must be provided.
Dogs up to 8 months can be entire (not desexed), negotiable on request. Over 8 months – our preference is that they be spayed or neutered (desexed). Special dispensation can be made for show, breeding or health related reasons by negotiation. Female un-desexed dogs must not attend Daycare for 1 full month from first sign of heat.
Sick dogs – dogs cannot attend if they are unwell specifically if they have anything contagious eg: canine cough, conjunctivitis, vomiting or diarrhea.
All dogs MUST arrive on LEASH wearing a COLLAR.
NO harnesses PLEASE
We understand your pooch may be excited to see us on arrival but please take at least 5 minutes to toilet your dog before entering our premises.
The staff at Diamond Paws Canine Services use Balanced Training Techniques – LIMA – Least Intrusive Minimally Adverse.
T&C Amendments – Diamond Paws Canine Services reserves the right to change the Terms and Conditions at any time. Customers are encouraged to review the Terms and Conditions on a periodic basis for modifications. In the event that these are changed all current active customers will receive notification.